Who is responsible for CoolNova content?
Product listings, purchasing notices, and buyer guides are prepared and reviewed by CoolNova Refrigerant Supply. We identify organizational review openly because we do not currently publish a named technical author or claim credentials that have not been independently verified.
What sources do we use?
Regulatory statements are checked against primary government sources, especially the U.S. Environmental Protection Agency. Refrigerant designations and compositions may be checked against ASHRAE or manufacturer documentation. Product-specific facts such as model, brand, cylinder size, current price, and checkout destination are checked against the listing and order configuration controlled by CoolNova.
How do we handle compatibility guidance?
Compatibility statements are intentionally conservative. Refrigerants with similar applications are not automatically interchangeable. The equipment nameplate, matched components, manufacturer documentation, applicable codes, and qualified service guidance control. Our pages help a buyer ask the right questions before purchase; they do not replace installation manuals, safety data sheets, engineering review, or technician judgment.
How do we describe EPA purchase verification?
We separate purchase eligibility from the act of placing an order. Customers should not send certification documents with every purchase. When verification is required for a specific order and acceptable information is not already on file, CoolNova contacts the customer before fulfillment and explains the applicable certification, employer, resale, or account documentation. The detailed process appears in our purchase and EPA documentation notice.
How are commercial claims reviewed?
Prices, availability, fulfillment notes, and free-shipping statements can change. We avoid publishing ratings, testimonials, certifications, author credentials, manufacturer authorization, product identifiers, or delivery guarantees unless we have support for the claim. Checkout is hosted by Shopify and may open on CoolNova's Shopify-hosted domain. The checkout page controls the final item, quantity, price, taxes, and order details shown before payment.
Corrections and updates
We update pages when product details, regulations, official guidance, or business processes materially change. Guides show a visible review date, and the XML sitemap carries a last-modified date for changed pages. If you identify a factual error or an unclear statement, call 203-460-7438 with the page title and concern. We review the source, correct supported errors, and avoid silently replacing a specific technical claim with another unsupported claim.
Scope and limitations
CoolNova content is written for purchasing and order planning. It is not legal advice, engineering advice, or a service procedure. Buyers and technicians remain responsible for lawful handling, recovery, transport, storage, installation, and disposal, as well as confirming that the selected refrigerant is approved for the equipment. The most recent primary source and equipment-specific documentation take priority over a general summary on this site.