Free shipping

Eligible retail orders include free standard shipping within the continental United States. Wholesale orders, remote destinations, special handling, and expedited service may require a separate freight quote.

Processing and delivery

Processing and delivery timing depends on product availability, destination, carrier requirements, and applicable shipping regulations. We will contact you if an order requires additional coordination.

Address accuracy

Customers are responsible for providing a complete, accurate delivery address and a location able to receive the shipment. Additional charges caused by an incorrect or inaccessible address may be the customer's responsibility.

Regulated shipments

Refrigerant shipping may be subject to carrier, hazardous materials, and destination restrictions. We may contact you to confirm delivery details or cancel and refund an order that cannot be shipped lawfully or safely.

Damage or delivery issues

Inspect the shipment promptly. Contact us at 929-680-1999 as soon as possible if packaging is visibly damaged, items are missing, or the shipment does not match the order.