Information we use
We may use information you provide, such as your name, contact details, shipping address, and order information, to respond to inquiries, coordinate fulfillment, and support transactions.
Shopify checkout
Online purchases are completed through Shopify. Shopify and its payment providers process checkout and payment information under their own privacy and security practices.
Purchaser verification information
When verification is needed for a specific refrigerant order, we may request and retain applicable certification, employer, business, resale, or authorization information as needed to review the purchase and meet recordkeeping obligations. Customers should not send this information unless CoolNova requests it.
How information is shared
Information may be shared with service providers when needed to process orders, arrange delivery, operate the website, comply with law, or protect our rights. We do not sell personal information for money.
Your choices
You may contact us at 203-460-7438 with questions about personal information associated with your order or inquiry.
Business address
CoolNova Refrigerant Supply, 8012 Fallow Dr, Gaithersburg, MD 20877, United States.